FAQs for Families
How do I enrol my child?
By clicking on the ENROL now button on our website and filling in the forms.
How do I pay?
Once you have filled in the enrolment form on our website you will be directed to a direct debit document.
This is a secure site where you fill in your details. Accounts are paid a month in advance and the direct debit is scheduled to come out on the 1st of each month.
Do you offer discounts for siblings?
Yes the sibling/siblings discount is -$1 per class.
How long is my enrolment for, a month, term etc.?
Our weekly classes run all year, other than the 2 weeks over Christmas and New year.
Your enrolment is ongoing until you notify us otherwise.
What if my child is sick or away, do I still have to pay?
MISSED CLASSES:
If your child misses a class, and you would like a replacement (virtual) class, please contact your instructor directly.
If you know that you are going to be away for an extended period of time, then please email your instructor in advance to discuss further.
How does my Happy Feet Instructor communicate with me about my child’s progress or my account?
Once you have enrolled your child online, your instructor at the centre will be notified.
They will then be in touch with you within 72 hours to introduce themselves via email.
You will then receive regular emails with updated information about your child’s progress as well as what themes are being taught each week and some resources to use at home.
How long are the classes?
Our interactive themed classes run for 30 minutes, which are full of education, movement, magic and FUN!
Can I cancel my child’s enrolment if they no longer wish to participate?
Yes, we just need to receive this information via email which you can send directly to your Happy Feet instructor, who will action your request.
How much notice is required to cancel?
Preferably at least 2 weeks’ notice, although enrolments need to cease at the end of a calendar month due to accounts being paid a month in advance.
What happens if the instructor is away?
The instructor will arrange for a cover instructor to take the class, you will be notified.
What is included in the $10.50 cost per week?
At $10.50 a class, Happy Feet Fitness is incredible value.
Every week we present a different and exciting themed adventure class in which your child will move, learn and laugh. Your child will get to use varied props, wear our specially designed costumes and interact in our very funny magic tricks, not to mention the educational, health and fitness benefits your child gets from participating in a Happy Feet Fitness class.
We provide weekly communication and resources to all families outlining and extending our class themes and the learning outcomes.
Every child receives special certificates, reports and take home photos throughout the year.
